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        • We provide two dedicated toll-free numbers for end customers to receive information and assistance.

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Claims

We operate nationwide, managing gas distribution services in over 2,200 municipalities.

We are committed to meeting the demands and needs of our end clients on a daily basis.
Here you can find a guidance on how to request information or report any disruptions inherent to distribution.

Before sending a request for information or a claim, please visit the Gas glossary page. You might find the answers you are looking for or determine that we are not the appropriate recipients of your claim.

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How to request information

You can send a written request to the distribution company electronically to inquire about the natural gas distribution service, provided that the request is not related to any perceived disruptions.

How to file a claim

Applicants can electronically send written communications to the distribution company to express their observations on the gas distribution service, including any concerns related to legal or administrative measures, service regulations, or any other aspects of their relationship with the distribution company.

Select your municipality from the form below to download the forms to be used for submitting claims or requests for information.

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